The Canadian Red Cross (CRC) – one of the most inspirational not-for-profit organizations on this planet and an awardee on the Forbes list of Canada’s Best Employers 2022 - is seeking a Transitional Care Assistant to join our Community Health & Wellness department in Kapuskasing, Ontario.

In this role, you will:

• Facilitate/arrange the client’s transportation home utilizing local transportation services and/or transports clients home by driving agency vehicle when needed.
• Support clients in the comprehension and implementation of hospital discharge instructions and creates an individualized plan of care.
• Completes/arrange errands to meet client’s physical needs to support their recovery at home (nutrition, medication, medical supplies, equipment, etc.) as required, in accordance with established service plan.
• Plans, arranges, procures, or performs home management duties (cooking, cleaning, laundry, etc.), in accordance with established service plan and in advance of discharge when identified.
• Facilitate client and caregiver engagement., i.e., providing applicable information on client related issues surrounding transitions from hospital to home.
• Communicate recommendations and supports clients, care givers and those in the circle of care to address and repair safety concerns.
• Provide companionship in cases where seniors suffer from social isolation.
• Complete risk analysis of home and evaluate client’s risk of Falls using standardized Risk Assessment tool. 
• Recommend corrective action to clients and caregivers to remediate risks identified
• Supports clients post-discharge to remove barriers and reduce risk in accessing resources (pharmacy blister packs, assistive devices, referrals, etc.) and for follow up discharge-related appointments.
• Communicate orally and documents according to standards of documentation electronically concerns, observations and/or needs of clients in appropriate database and to the Program Coordinator or designate
• Follow up calls or visits with client and relevant stakeholders

Requirements:

• Minimum requirement of completion of two years post-secondary education with a concentration in social services, gerontology, therapy assistance or a related field, and a minimum of three years job-related experience or an equivalent combination of education and experience.
• Previous knowledge of medical and technical terminology is an asset. Successful candidates without working knowledge of medical and technical terminology will are expected to develop a working knowledge of medical and technical terminology in the role
• Excellent computer skills: Familiarity in Microsoft Office
• Knowledge of CIMS and other databases is considered an asset
• Fluency in both official languages is considered an asset
• Valid driver’s license and access to a reliable vehicle.

Employment status: Permanent Full Time. Salary band: $35,022-$43,778 / year